Terms of Service

For purposes of this Agreement:

• "Reflya," "we," "us," or "our" refers to Reflya and its affiliates, officers, directors, employees, and agents.
• "User," "you," or "your" refers to any individual who accesses or uses the Platform.
• "Content" means any text, images, photographs, videos, documents, or other materials uploaded to the Platform.
• "Listing" means any aircraft advertisement posted on the Platform.
• "Dealer" means any commercial entity engaged in the business of buying, selling, or brokering aircraft who has subscribed to a dealer account.

Pursuant to 47 U.S.C. § 230 (the Communications Decency Act), Reflya is an "interactive computer service" provider and is not the publisher or speaker of any information provided by users. We do not:

• Own, possess, or control any aircraft listed on the Platform
• Verify the accuracy of user-provided information
• Guarantee the airworthiness, condition, or legal status of any aircraft
• Process payments, escrow, or financing between users
• Broker, negotiate, or consummate any sale or purchase
• Provide title transfer, escrow, or closing services

All transactions are conducted directly between users at their sole risk and discretion. We strongly recommend engaging qualified aviation professionals, including aircraft inspectors, aviation attorneys, and escrow services, before completing any transaction.

By creating an account, accessing, or otherwise using our services — including signing in through any method such as email, Google Sign-In, Google One Tap, or Apple Sign-In — you represent and warrant that: (a) you are at least eighteen (18) years of age; (b) you have the legal capacity to enter into binding contracts; (c) you are not prohibited from using our services under any applicable law; (d) you will comply with these Terms and all applicable laws and regulations; and (e) all information you provide is accurate, current, and complete. If you are using the Platform on behalf of a business entity, you represent that you have authority to bind that entity to these Terms.

4.1 Registration Requirements

To access certain features, you must create an account using a valid email address or through authorized third-party authentication (Google Sign-In, Google One Tap, or Apple Sign-In). You agree to provide accurate, complete, and current registration information and to update such information as necessary.

4.2 Account Security

You are solely responsible for:

• Maintaining the confidentiality of your login credentials
• All activities occurring under your account
• Immediately notifying us of any unauthorized access or security breach

You agree not to share your account credentials or allow others to access your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

4.3 Subscriptions and Billing

Reflya offers paid subscription plans for aircraft listing advertisements and dealer accounts. By subscribing to a paid plan, you agree to the following billing terms:

• Subscription fees are billed in advance on a recurring monthly basis through our payment processor, Stripe
• Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date
• You authorize us to charge your selected payment method for all applicable fees
• Prices are subject to change with thirty (30) days' notice; continued use after a price change constitutes acceptance

4.4 Cancellation Policy

You may cancel your subscription at any time through your account dashboard or by contacting us at [email protected]. Upon cancellation:

• Your subscription remains active until the end of your current billing period
• You will continue to have full access to paid features until your billing period ends
• Your published listings will be unpublished at the end of the billing period
• No further charges will be made after cancellation takes effect
• You may resubscribe at any time to reactivate your account and republish your listings

4.5 Refund Policy

All subscription fees are non-refundable, except in the following circumstances:

• Duplicate charges: If you are charged more than once for the same billing period, we will refund the duplicate amount
• Service unavailability: If the Platform experiences extended downtime (more than 72 continuous hours) during your billing period, you may request a prorated credit
• Billing errors: If you are charged after successfully canceling your subscription, we will issue a full refund for the erroneous charge

To request a refund, contact us at [email protected] within thirty (30) days of the charge. Refunds will be processed to your original payment method within five to ten (5-10) business days.

4.6 Disputes and Chargebacks

If you believe a charge is incorrect, please contact us at [email protected] before initiating a chargeback with your bank or card issuer. We are committed to resolving billing disputes promptly. Filing a chargeback without first contacting us may result in suspension of your account pending resolution.

5.1 Listing Standards

When creating a Listing, you represent, warrant, and covenant that:

• You own the aircraft or have legal authority to sell or advertise it
• All information is accurate, truthful, and not misleading
• The aircraft is not stolen, encumbered by undisclosed liens, or subject to legal disputes
• Photos and documents accurately represent the current condition
• The Listing complies with all applicable FAA regulations and aviation laws
• Any disclosed airworthiness status is accurate as of the Listing date

5.2 Prohibited Content

You may not post Listings that:

• Contain false, deceptive, or misleading information
• Advertise stolen, salvaged (unless disclosed), or illegally obtained aircraft
• Infringe any intellectual property rights
• Violate export control laws or ITAR regulations
• Contain offensive, obscene, or inappropriate content
• Advertise aircraft for which you lack authority to sell

5.3 Moderation and Removal

We reserve the right, but have no obligation, to review, modify, or remove any Listing at our sole discretion without notice. Removal of a Listing does not entitle you to a refund of any fees paid.

The Platform provides an in-app messaging system to facilitate communication between users regarding Listings. By using the messaging system:

• You agree to communicate professionally and lawfully
• You acknowledge that messages may be retained for safety and compliance purposes
• You will not use messaging for harassment, spam, or illegal purposes
• You understand we may review messages to prevent fraud and enforce these Terms

WE ARE NOT RESPONSIBLE FOR THE CONTENT OF MESSAGES EXCHANGED BETWEEN USERS OR FOR ANY AGREEMENTS, REPRESENTATIONS, OR TRANSACTIONS ARISING FROM SUCH COMMUNICATIONS. USE CAUTION WHEN SHARING PERSONAL OR FINANCIAL INFORMATION.

You agree not to engage in any of the following prohibited activities:

• Using the Platform for any unlawful purpose
• Harassing, threatening, or abusing other users
• Impersonating any person or entity
• Posting false, misleading, or fraudulent content
• Circumventing the Platform to avoid fees
• Using automated systems to scrape or collect data
• Attempting to gain unauthorized access to our systems
• Uploading malware, viruses, or harmful code
• Interfering with the operation of the Platform
• Engaging in money laundering or financial fraud
• Violating any applicable laws or regulations

8.1 Platform Ownership

The Platform, including its design, code, features, graphics, and trademarks, is owned by Reflya and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

8.2 User Content License

You retain ownership of Content you upload. By posting Content, you grant Reflya a non-exclusive, worldwide, royalty-free, sublicensable license to use, display, reproduce, and distribute your Content solely for operating and promoting the Platform. This license terminates when you delete your Content, except for Content that has been shared or distributed.

8.3 DMCA Copyright Policy

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe your copyrighted work has been infringed, send a notice to [email protected] containing: (a) identification of the copyrighted work; (b) identification of the infringing material; (c) your contact information; (d) a statement of good faith belief; (e) a statement under penalty of perjury; and (f) your physical or electronic signature.

You acknowledge and agree that:

• We are not a party to any transaction between users
• We do not verify aircraft ownership, condition, or airworthiness
• We make no representations regarding any user or aircraft
• You should conduct independent due diligence before any transaction
• You should use licensed aviation professionals and escrow services
• We are not responsible for disputes between users

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT ON THE PLATFORM.

WE DISCLAIM ALL LIABILITY FOR THE ACTS OR OMISSIONS OF USERS, INCLUDING BUT NOT LIMITED TO FRAUD, MISREPRESENTATION, BREACH OF CONTRACT, OR ANY DAMAGES ARISING FROM USER TRANSACTIONS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REFLYA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business
• Loss of data or information
• Personal injury or property damage
• Business interruption
• Costs of substitute services
• Damages arising from user transactions

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

You agree to indemnify, defend, and hold harmless Reflya and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any third-party rights; (d) your Content; (e) any transaction or dispute with another user; or (f) your violation of any applicable laws or regulations.

These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions. Subject to the arbitration provisions below, you consent to the exclusive jurisdiction of the state and federal courts located in South Carolina for any disputes not subject to arbitration.

We may suspend or terminate your access immediately, without prior notice or liability, for any reason, including:

• Violation of these Terms
• Fraudulent, illegal, or harmful activity
• Harm to other users or the Platform
• Failure to pay subscription fees
• Extended inactivity
• Request by law enforcement

Upon termination, your right to use the Platform ceases immediately. Sections that by their nature should survive termination shall survive, including Sections 10-14.

We reserve the right to modify these Terms at any time. We will provide notice of material changes via email or in-app notification. Your continued use of the Platform after such notice constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Platform and delete your account.

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, labor disputes, government actions, power failures, internet disruptions, or pandemics.

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Reflya regarding your use of the Platform and supersede all prior agreements.

18.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be modified to reflect the parties' intent or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged in writing.

18.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

18.5 Headings

Section headings are for convenience only and shall not affect the interpretation of these Terms.

For questions regarding these Terms, please contact us:

• Email: [email protected]
• Subject: Terms of Service Inquiry